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National Press Release
![]() | Message to Pennsylvania Motorists: Don't Hope So, Know SoPublished 2009-10-01 11:01By Allstate Insurance Company |


MALVERN, Pa., Oct. 1 /PRNewswire-FirstCall/ -- Does your auto policy cover you if your laptop is stolen out of your car? How about if you leave your car running while you run into a store and it gets stolen? Or you hit a pothole and it causes the frame of your car to bend?
Of drivers surveyed in Pennsylvania 61 percent believed their auto policy covers them if personal items are stolen from their car, when in fact that is covered under a homeowners or renters policy. Only 32 percent of respondents thought they were covered if they left their car running and their car was stolen. And, while 53 percent of drivers knew they would be covered if a pothole causes the frame of their car to bend, 33 percent thought it would be covered under comprehensive, when in fact, it would be a collision claim.
A new survey commissioned by Allstate Insurance Company entitled, "Don't Hope So, Know So," asked drivers a series of questions about which coverages they currently have, and if those coverages would protect them in various accident scenarios. The survey found that many consumers in Pennsylvania were confused about the coverage they had, the type of insurance they carried, and how high their deductibles were. In fact, 91 percent of drivers who initially felt confident in their auto coverage had their confidence drop by 24 points after taking the survey.
"These survey results underscore the need for Pennsylvania consumers to be better educated about their policies and what they mean," said Meredith Joseph, Senior Communication Consultant for Allstate. "We hope these results will get people thinking about just how protected they are if the unforeseen occurs."
Of the drivers polled, 92 percent were confident they read through their auto policy, yet only 19 percent were very confident they know their deductible limits. In the meantime, 66 percent of the respondents said they had filed a claim in the past.
To help gain a better understanding of what an auto insurance policy covers, Allstate offers the following tips for consumers:
-- Read through your policy. For starters, ready your policy and highlight
what you don't understand. Contact your agent or insurance company to
review those items, ensure your understanding of your policy coverages,
and to help you determine if you are adequately covered should you have
an accident. Visit
http://www.allstate.com/auto-insurance/bumper-to-bumper.aspx to review
Allstate's Bumper-to-Bumper Basics to learn about various types of
coverages and how they can work to protect you.
-- Comprehensive vs. Collision. You may have both coverages on your policy,
but do you know what they mean? Comprehensive helps protect your car in
situations that don't necessarily involve a collision. Collision helps
protect you if you're involved in a collision with another object, such
as another car, tree or building. They also vary in that each may carry
a different deductible. It's important to understand how each coverage
applies in a given situation and what you may be responsible for
deductible-wise if something happens.
-- Determine appropriate deductibles for each coverage. Your deductible is
the amount of money you agree to pay out-of-pocket when you make a claim
covered by your policy. Knowing what you agreed to in your policy helps
eliminate any surprises if or when you need to file a claim.
-- Review your policy every year. Life changes such as buying a home,
moving apartments, getting married, or having a child can affect your
insurance needs. Reviewing your policy annually ensures you and your
family are properly protected.
For more information on an Allstate auto policy, please visit www.allstate.com.
About the Survey
The state survey is comprised of 500 insured drivers. Interviews were collected between August 21-26, 2009 using internet samples. All participants were insured drivers who reported to have collision and/or comprehensive coverage included on their insurance policy. All surveys were conducted by Squier Knapp Dunn and Beck Research for Allstate.
About Allstate
The Allstate Corporation (NYSE: ALL) is the nation's largest publicly held personal lines insurer. Widely known through the "You're In Good Hands With Allstate®" slogan, Allstate is reinventing protection and retirement to help more than 17 million households insure what they have today and better prepare for tomorrow. Consumers access Allstate insurance products and services through Allstate agencies, independent agencies, and Allstate exclusive financial representatives in the U.S. and Canada, as well as via www.allstate.com and 1-800 Allstate®.
Media Contact: Meredith Joseph
610-251-3430
Meredith.Joseph@allstate.com
http://twitter.com/AllstateNE
SOURCE Allstate Insurance Company








