National Press Release
 | TK Carsites Appoints Barbie Turner as Director of Customer Service
Published 2009-03-04 10:16
By TK Carsites, Inc. |


ORANGE, Calif., March 4 /PRNewswire/ -- TK Carsites, an award winning
marketing and technology company, just announced the appointment of Barbie
Turner as Director of Customer Service. With the recent introduction of new
products for dealer clients, TK Carsites saw an increase in call volume to
their support center. To expedite service they are boosting efforts to insure
that each inbound call is handled quickly and professionally.
Richard Valenta, CEO of TK Carsites said, "Barbie's 19 years of auto
industry experience including her five years as the head of Customer Service
for a top tier automotive vendor prepares her for the many challenges in
managing a support team during these tough market conditions." Richard
continued, "Our dealers are looking to maximize the services we provide to
reach each potential prospect in the market, and they often call our support
team for assistance. We want to make sure we get them accurate information
quickly to help them maintain a competitive advantage. This is where Barbie's
experience will prove to be invaluable."
In addition to her automotive customer service experience, Barbie knows
the inner workings of the dealership world. In Nashville, she provided
consulting services to boost the sales efficiency of an Internet department at
one of the top dealer groups. Prior to her retail automotive career Barbie
worked at Liberty National Bank where she coordinated auto dealer originated
loans and leases.
Philip Sahyoun, the Chief Technology Officer shared, "Barbie's vast
knowledge of different segments in the automotive industry provides great
insights into the issues dealers often have online. As more dealers discover
the 'Power of 5' website product being offered by TK Carsites and how it
drives more traffic through its targeted search engine optimization program,
customer service becomes a very important component of the overall offering."
It's no secret that auto sales have slowed down. Every auto retailer is
looking to leverage their websites to drive more traffic into their
dealerships and the TK Carsites solution has proven to be one that works very
well for auto retailers.
About TK Carsites, Inc.
TK Carsites, Inc. is a marketing and technology services company providing
online solutions to automotive retailers. Currently they offer their 1,000+
automotive dealer clients consumer friendly websites, email and search engine
marketing programs plus numerous interactive and rich media campaigns and lead
generating tools. www.tkcarsites.com
SOURCE TK Carsites, Inc.
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