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National Press Release

VIDEO from Medialink and General Motors: GM Continues Work to Enhance U.S. and Canada's Emergency Response System

Published 2008-11-18 13:27
By Medialink and General Motors
OnStar helps in more than 100,000 Automatic Crash Response incidents

NEW YORK, Nov. 18 /PRNewswire/ -- GM's OnStar today announced a significant milestone for in-vehicle safety and emergency medical response. Over the course of the past 12 years, its Automatic Crash Response (ACR) technology has aided subscribers and others on the nation's roadways in more than 100,000 crash incidents. The ability of OnStar to pinpoint the GPS location of the crash and convey to emergency responders the magnitude of the incident has assisted in the dispatch of the appropriate level of response from emergency service personnel -- in many cases meaning the difference between life and death.

    (See video from General Motors (NYSE: GM) at:
http://inr.mediaseed.tv/GM_35963/)

"We started with a vision that we could build on GM's 100-year history of redefining a safer future in automotive transportation, and are very pleased that we've been able to continue to innovate in this important area," said OnStar President Chet Huber. "We've been extremely fortunate to have developed a wide range of important relationships with the Emergency Response Community that has helped guide our innovations as we've continued to move the frontier in crash response capabilities."

OnStar's crash response capabilities have evolved significantly over the past 12 years. Now in its 8th generation, OnStar's embedded technology, built on the strength of more than 400 patent filings, responds to more than 2,000 crash incidents per month. When OnStar launched in 1996, the vehicle would send a signal to OnStar upon airbag deployment. The enhancements to the service now allow the technology to provide real-time data about the type and severity of the crash to OnStar's dedicated emergency team. OnStar advisors relay this crash data, including the number, direction and severity of impacts, airbag deployment, and rollover information -- to the appropriate 911 emergency call center.

"Since the idea of using wireless communications for automatic crash notification first started in the mid 1990s, GM and OnStar have led the way in making that idea a reality for crash victims," said Dr. Jeff Runge, an emergency physician and former Administrator of the National Highway Traffic Safety Administration. "OnStar has steadfastly sought to improve Automatic Crash Response with a combination of technology and a human connection, getting the right response to the right place as quickly as possible. I would urge all automakers to consider the benefits of providing this technology to their customers."

Emergency responders use this data to better anticipate the types and severity of injuries resulting from the crash and to determine whether care at a trauma center is necessary. Dr. Jeff Clawson, best known as the father of emergency medical dispatch says, "This is not something that could have happened without a strong vision backed up by deep technical capabilities and a willingness to venture into unknown space to take up a major societal challenge. GM has done an admirable job bringing this capability to life through OnStar, and has undoubtedly helped save lives and mitigated the effects of serious injuries for thousands of their customers and others involved in those 100,000 crashes."

Many times, the country's firefighters are the first on the scene of these crashes. Chief Jim Harmes, former President of the International Association of Fire Chiefs, and Chief of the Grand Blanc, Michigan, Fire Department, applauds OnStar for its enhancements in the public safety arena. "This technology allows us to do our jobs better, faster and more informed. Having pertinent data available to us within seconds of a crash enables us to arrive at the scene with a more accurate idea of what has happened. This technology truly benefits everyone involved."

OnStar subscribers like Kristopher Kalfas of Texas continually substantiate the importance of the service. On June 22, 2008, Kalfas was in a serious collision while driving his GMC Sierra. "OnStar was able to get the police and EMS to me fast. They are really able to help save people's lives. They helped save mine. I am very thankful. And to that OnStar advisor who was talking to me that night, thank you from the bottom of my heart. You are an angel. Thank you OnStar. Thanks for helping me see my 23rd birthday."

Dr. Bradford Parkinson of Stanford University and recipient of the National Academy's Draper Prize for the development of GPS commented: "When I led the advocacy and development of GPS in the 1970's we could predict many benefits to society. The creativity of American industry has gone much further. Among the real surprises is OnStar, clearly helping to save lives and benefiting all those who have used this system. The ability to locate people in distress, assess their needs and request the appropriate help on their behalf is laudable. OnStar and GM are utilizing GPS technology to benefit society and all of those on our nation's roadways. I congratulate them for their contribution to all of us."

Huber concludes, "OnStar as a whole has evolved into something much larger than we first imagined. It has been extremely rewarding to develop technology that is now a part of the fabric of the emergency medical community's efforts to materially improve the outcomes of crashes. With more than 200 million subscriber interactions since that first crash, we're only beginning to deliver on the power of OnStar."

For more information on Automatic Crash Response and OnStar's other services, visit www.onstar.com.

About GM

General Motors Corp. (NYSE: GM), the world's largest automaker, has been the annual global industry sales leader for 77 years. Founded in 1908, GM today employs about 266,000 people around the world. With global headquarters in Detroit, Mich. GM manufactures its cars and trucks in 35 countries. In 2007, nearly 9.37 million GM cars and trucks were sold globally under the following brands: Buick, Cadillac, Chevrolet, GMC, GM Daewoo, Holden, Hummer, Opel, Pontiac, Saab, Saturn, Vauxhall and Wuling. GM's OnStar subsidiary is the industry leader in vehicle safety, security and information services. More information on GM can be found at www.gm.com.

About OnStar by GM

OnStar, a wholly-owned subsidiary of General Motors, is the leading provider of in-vehicle safety, security and communication services. OnStar is available on more than 50 MY 2009 GM models. OnStar is standard for one year on nearly all new GM retail vehicles in the United States and Canada. OnStar provides services to more than 5.5 million subscribers in the U.S. and Canada. OnStar ranked at the top of the latest Consumer Telematics Vendor Matrix released by ABI Research in 2008. More information about OnStar can be found at http://www.onstar.com/.

Registered journalists can access video, audio, text, graphics and photos for free and unrestricted use at http://www.mediaseed.tv.

11NY08-0118

SOURCE Medialink and General Motors



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