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National Press Release

DealerSocket Continues to Experience Steady Growth as Auto Dealerships Leverage Company's CRM to Recession-Proof Businesses

Published 2008-06-17 07:55
By DealerSocket

ORANGE COUNTY, Calif., June 17 /PRNewswire/ -- DealerSocket, Orange County's second fastest growing company and the 37th fastest growing nationally (Deloitte & Touche), continues its growth spree as automotive dealerships clamor to recession-proof their businesses by leveraging the company's DealerSocket CRM solution.

"With the retail automotive industry particularly hard hit by the current economic downturn, dealerships are depending more than ever on our CRM solution to help them work smarter and perform more effectively," said Jonathan Ord, DealerSocket Co-Founder and CEO. "Successful management of customer relationships has never been more critical, not only to survive, but also to continue to thrive and grow during these difficult times."

DealerSocket has experienced quarter over quarter growth in both company size and client base since its founding in 2001. The company recently surpassed 25,000 users, with over 500 automotive dealerships throughout the U.S., Canada, U.K. and Australia now leveraging their comprehensive CRM solution to optimize and manage marketing activities, sales processes, customer satisfaction and retention, and service department operations.

    Recent DealerSocket Milestones
    -- Surpasses 25,000 DealerSocket CRM system users
    -- Expands operations into Canada, U.K. and Australia
    -- Records five-year revenue growth of 4,529%
    -- 6 years of profitable quarters
    -- Records five-year employee growth of 5X and less than 2% voluntary
       turnover
    -- 3850% growth in research and development
    -- Over 500 dealerships and  20+% of top dealership franchise customers,

       including Van Tuyl, , Larry H. Miller, Ken Garff, Findlay, Penske,
       Mossy and Hendrick Automotive

DealerSocket credits their customers for the company's ability to stay on top of the market, utilizing the detailed feedback they receive to constantly evolve their CRM solution to address the changing needs and challenges facing the retail automotive industry.

"Listening is very important," said Brad Perry, DealerSocket Co-Founder and President. "Our customers have a breadth of experience and we gain a tremendous amount of insight into the current challenges the industry is facing by listening to them. We begin each Monday reviewing their comments and structure our business accordingly based on what we hear."

About DealerSocket

DealerSocket provides the most comprehensive Customer Relationship Management solution available today in the automotive dealership market. More than 25,000 users at over 500 dealerships throughout the U.S., Canada, U.K. and Australia now leverage the company's CRM solution to optimize and manage marketing activities, sales processes, customer satisfaction and retention, and service department operations. Based in San Clemente, California, the company has won numerous awards and accolades, and is recognized by Deloitte & Touche as the 37th fastest growing company in North America. More information is available at www.dealersocket.com

    Agency Contact:            Company Contact:
    Shellie Pierce             Jonathan Ord
    Blue Flame 6               DealerSocket
    866-860-2687               949-900-0300
    spierce@blueflame6.com     jord@dealersocket.com

SOURCE DealerSocket



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