2002 HONDA ODYSSEY POWER TRAIN:AUTOMATIC TRANSMISSION CONSUMER COMPLAINTS

2002 HONDA ODYSSEY POWER TRAIN:AUTOMATIC TRANSMISSION CONSUMER COMPLAINTS (Change Vehicle)

The following POWER TRAIN:AUTOMATIC TRANSMISSION complaint about 2002 HONDA ODYSSEY was reported to the National Highway Traffic Safety administration on 2009-06-18. For more information contact the National Highway Traffic Safety administration or the US Department of Transportation. See complaint summary below.

Build Years/Makes/Models:	2002 HONDA ODYSSEY
Occurances:
Reference Number:	10274282
Summary:	I AM THE ORIGINAL AND ONLY OWNER OF A 2002 HONDA ODYSSEY. AT APPROXIMATELY 66,000 MILES, I BEGAN TO FEEL THE VEHICLE JARRING WHEN ACCELERATED. AFTER A WEEK, IT BEGAN TO SHAKE(TWICE). A FEW DAYS LATER, WHEN ACCELERATING THE CAR, IT REMAINED IN A NEUTRAL STATE WHILE THE RPM WAS GOING WILD, IT DID THAT FOR A FULL MINUTE AS I WAS MERGING INTO THE HIGHWAY, IT DID THAT AGAIN AS I WAS CHANGING LANES IN WHICH A VEHICLE HAD TO SWERVE OUT OF THE WAY TO AVOID A DISASTER. I BROUGHT THE VEHICLE IN TO FINDLAY HONDA OF HENDERSON ON APRIL 30, 2009. THE SERVICE ADVISOR, JOHN, DROVE THE VEHICLE (WHILE I ACCOMPANIED) TO SEE IF HE COULD DUPLICATE THE PROBLEM. AFTER A MILE OR SO ON THE HIGHWAY HE WAS NOT ABLE TO DO SO...SO WE WENT BACK TO THE SHOP WHERE I WAITED. ABOUT AN HOUR LATER, JOHN ADVISED ME THAT IT MAY TAKE LONGER AND ASKED IF THEY COULD KEEP THE VEHICLE UNTIL 3 THAT AFTERNOON, NO PROBLEM. AT APPROXIMATELY 3PM THAT SAME DAY, I RECEIVED A PHONE CALL STATING THAT MY VEHICLE WAS READY TO PICK UP, THE VEHICLE SHOWED NO SIGNS OF TROUBLE. I ASKED THAT HE KEEP IT OVERNIGHT AND TEST DRIVE IT AGAIN IN THE MORNING, IT WAS A SAFETY HAZARD TO KEEP IT ON THE ROAD. I RECEIVED A PHONE CALL THE NEXT MORNING FROM JOHN WHO PROCEEDED TO TELL ME THAT THE TRANSMISSION NEEDED TO BE REPLACED. I WAS IN DISBELIEF, AFTER ONLY 66-67,000 MILES. I WAS QUOTED APPROXIMATELY $4,500. FOR THE REPAIR. AFTER A BIT OF BANTERING AND ARGUING WITH EVERYONE FROM THE SERVICE ADVISOR JOHN, TO THE SERVICE MANAGER JESSE, TO THE DISTRICT MANAGER SHAWN, TO THE REPRESENTATIVE FROM AMERICAN HONDA, I WAS OFFERED A 50% DISCOUNT. A 'REMANUFACTURED' HONDA TRANSMISSION WAS PUT IN PLACE OF THE FAULTY ONE. *TR
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