2004 FORD EXPLORER STRUCTURE:BODY CONSUMER COMPLAINTS
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2004 FORD EXPLORER STRUCTURE:BODY CONSUMER COMPLAINTS (Change Vehicle)
The following STRUCTURE:BODY complaint about 2004 FORD EXPLORER was reported to the National Highway Traffic Safety administration on 2009-03-15. For more information contact the National Highway Traffic Safety administration or the US Department of Transportation. See complaint summary below.
| Build Years/Makes/Models: | 2004 FORD EXPLORER |
| Occurances: | |
| Reference Number: | 10261850 |
| Summary: | MY 2004 FORD EXPLORER HAS A CRACKED REAR LIFT GATE JUST BELOW THE WINDOW, ADJACENT TO THE CENTER FORD EMBLEM. IT WAS DESCRIBED TO ME BY MY LOCAL FORD DEALER AS A MANUFACTURED DEFECT AS A RESULT OF THE HORIZONTAL PLASTIC DECK LID BEING GLUED TO THE METAL LIFT GATE. DURING CONTRACTION AND EXPANSION OF THESE TWO MATERIALS DURING FLUCTUATIONS IN WEATHER, THE LID WILL CRACK. I HAVE NOTICED APPROXIMATELY 30-40% OF 2002-2005 EXPLORERS WITH THE SAME PROBLEM. FORD COULD ELEVATE THIS PROBLEM BY REPLACING THE PLASTIC PANELS WITH A BETTER MATERIAL OR GLUE. MY WARRANTY EXPIRED AT 36K AND I NOTICED THIS PROBLEM WON'T OCCUR UNTIL THE VEHICLE IS ABOUT 50K-75K OF 3-4 YEARS. FORD WANTS $500 TO REPAIR PLUS PAINT FOR A TOTAL OF $700 DOLLARS. *TR |
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