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2007 FORD ESCAPE HEV ENGINE AND ENGINE COOLING:ENGINE CONSUMER COMPLAINTS (Change Vehicle)

The following ENGINE AND ENGINE COOLING:ENGINE complaint about 2007 FORD ESCAPE HEV was reported to the National Highway Traffic Safety administration on 2008-12-27. For more information contact the National Highway Traffic Safety administration or the US Department of Transportation. See complaint summary below.


Build Years/Makes/Models: 2007 FORD ESCAPE HEV
Occurances:
Reference Number: 10252909
Summary: ON OR ABOUT 12/11/08 MY WIFE'S 2007 FORD ESCAPE HYBRID WITH LESS THAN 50,000 MILES ON IT STARTED TO SPUTTER THEN QUIT RUNNING. IT DID THIS SEVERAL TIMES. SHE CALL ME IN WHICH I TOLD HER IT'S NOT SAFE TO DRIVE. WE TOOK IT THE DEALER THEY SAID IT WAS OUT OF WARRANTY. SINCE IT WAS A HYBRID WE HAD THE DEALER LOOK AT IT. THEY TOLD US IT WAS A HYBRID THING. THEY TOLD US IT WAS A COOLING PUMP. WE HAD THEM FIX IT AT A COST OF $640.61. I WOULD LIKE TO KNOW WHY THIS PUMP FAILED SO QUICKLY. THE PART # IS 6M64-8C419-AA. PLEASE DO AN INVESTIGATION TO SEE IF THIS PART IS DEFECTIVE. IF SO I WOULD LIKE MY MONEY REIMBURSED. I HAVE THE OLD PUMP THANK YOU MITCH. *TR
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