2003 TOYOTA SEQUOIA ELECTRONIC STABILITY CONTROL CONSUMER COMPLAINTS
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2003 TOYOTA SEQUOIA ELECTRONIC STABILITY CONTROL CONSUMER COMPLAINTS (Change Vehicle)
The following ELECTRONIC STABILITY CONTROL complaint about 2003 TOYOTA SEQUOIA was reported to the National Highway Traffic Safety administration on 2008-09-25. For more information contact the National Highway Traffic Safety administration or the US Department of Transportation. See complaint summary below.
| Build Years/Makes/Models: | 2003 TOYOTA SEQUOIA |
| Occurances: | |
| Reference Number: | 10243383 |
| Summary: | PURCHASED NEW IN 07/2003, ON 9/21/08, OUR SEQUOIA WITH ONLY 39,000 MILES HAD ITS VSC TRAC, VSC OFF, & ABS LIGHTS COME ON FOR NO APPARENT REASON. THERE WAS A BAD SENSOR AND A BAD ECU. WE LOCATED TSB.BR006-06 FOR THIS PROBLEM WHERE THE RECOMMENDED FIX IS REPLACEMENT OF THE SKID CONTROL COMPUTER BECAUSE OF A CHANGE IN THE SOFTWARE TO CORRECT THE PROBLEM. THIS IS A VERY EXPENSIVE PART. TOYOTA CUSTOMER SERVICE WOULD NOT HELP. MY DEALER WANTED $1,300 FOR THE ECU AND $330 FOR THE SENSOR, BUT I GOT THEM DOWN TO $940 FOR THE ECU AND $240 FOR THE SENSOR. AFTER TAX IT WAS ABOUT $1300, PLUS $255 FOR THREE HOURS OF LABOR. THIS IS CLEARLY, IN MY OPINION A SOFTWARE BUG, SINCE THE NEW ECU HAS A NEW PROGRAM AS STATED IN THE TSB. I?M PRETTY UPSET THAT A SOFTWARE BUG ISN'T A MANUFACTURING DEFECT, BUT THE RESPONSIBILITY OF THE VEHICLE OWNER. I?M GOING TO APPROACH AN ATTORNEY TO START A CLASS ACTION ON THIS MATTER. HOPEFULLY, IT WILL BE WORTH THEIR CONTINGENCY. *TR |
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