2004 TOYOTA SIENNA STRUCTURE:BODY CONSUMER COMPLAINTS
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2004 TOYOTA SIENNA STRUCTURE:BODY CONSUMER COMPLAINTS (Change Vehicle)
The following STRUCTURE:BODY complaint about 2004 TOYOTA SIENNA was reported to the National Highway Traffic Safety administration on 2008-07-22. For more information contact the National Highway Traffic Safety administration or the US Department of Transportation. See complaint summary below.
| Build Years/Makes/Models: | 2004 TOYOTA SIENNA 2004 TOYOTA SIENNA 2004 TOYOTA SIENNA |
| Occurances: | |
| Reference Number: | 10235303 |
| Summary: | THE RIGHT POWER SLIDING DOOR CABLE ON THE 2004 TOYOTA SIENNA LE BROKE. THE CAR WAS 5.1 YEARS OLD, BOUGHT NEW IN 2003, AND HAD 69,000 ML. ON THE DAY OF PROBLEM. NO INDICATIONS ON A SLIDING MECHANISM WERE PRIOR TO THE INCIDENT. AS ALWAYS THE DOOR WAS ACTIVATED BY THE REMOTE CONTROL. IT DID NOT OPEN ON SEVERAL ATTEMPTS. WHEN I APPROACHED IT AND TRIED TO OPEN BY THE HANDLE I SAW THE CABLE BEING RUSTY AND BROKEN. THE DEALER WORKED WITH TOYOTA ON THE ISSUE AND TOYOTA OFFERED TO PAY 50% OF PARTS AND LABOR, BUT MY FEE IS STILL ABOVE $800. TOYOTA REFUSED TO COVER IT ENTIRELY, ALTHOUGH THE PROBLEM IS WELL KNOWN TO THEM. HTTP://TOYOTA.JUSTANSWER.COM/UPLOADS/SND27613/2008-07-05_074916_SIENNA_SLIDING_DOOR_INOP.PDF . NO EXTENDED WARRANTY ON THIS PART WAS OFFERED BY TOYOTA. I CAN NOT USE THIS DOOR IN ANY WAY UNTIL IS REPAIRED, EVEN IF I SET IT TO ACT MANUALLY, IT WON'T OPEN MORE THAN 1/2 FT. THE ONLY WAY MY TWO CHILDREN CAN GET IN/OUT THE CAR IS FROM THE LEFT SIDE DOOR. WHERE ONE'S CAR SEAT IS INSTALLED. NEEDLESS TO SAY THIS IS A SERIOUS SAFETY ISSUE AS THE LEFT SIDE IS THE ONE TO THE ROAD AND CHILDREN JUMP OUT OR RUN TO THE CAR IN A BLINK OF AN EYE. *TR |
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