2000 FORD FOCUS SUSPENSION:REAR CONSUMER COMPLAINTS

2000 FORD FOCUS SUSPENSION:REAR CONSUMER COMPLAINTS (Change Vehicle)

The following SUSPENSION:REAR complaint about 2000 FORD FOCUS was reported to the National Highway Traffic Safety administration on 2008-06-20. For more information contact the National Highway Traffic Safety administration or the US Department of Transportation. See complaint summary below.

Build Years/Makes/Models:	2000 FORD FOCUS
Occurances:
Reference Number:	10231712
Summary:	FORD WILL NOT HONOR RECALL ON WHEEL BEARING. STATEMENT SAID EVEN IF THE CAR HAS BEEN SERVICE BEFORE IT WILL FIX. NOT TRUE I SPENT A HOUR ON THE PHONE WITH THEM . FORD WILL NOT HONOR AGGREEMENT BECAUSE IT DID IT AGAIN. SEARCH RESULTS REPORT DATE : JUNE 20, 2008 AT 11:33 AM NHTSA CAMPAIGN ID NUMBER : 01I017000 MAKE / MODELS : MODEL/BUILD YEARS: FORD / FOCUS 2000-2001 MANUFACTURER : FORD MOTOR COMPANY MFR'S REPORT DATE : NOV 29, 2001 NHTSA CAMPAIGN ID NUMBER : 01I017000 N/A NHTSA ACTION NUMBER: N/A COMPONENT: WHEELS:LUGS/NUTS/BOLTS POTENTIAL NUMBER OF UNITS AFFECTED : 238653 SUMMARY: THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF , OHIOM, . IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS. CONSEQUENCE: THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE. REMEDY: DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS FORD HAS DECIDED TO CONDUCT A SERVICE CAMPAIGN TO REPLACE THE REAR WHEEL BEARINGS. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM. *TR
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