2008 TOYOTA CAMRY VEHICLE SPEED CONTROL CONSUMER COMPLAINTS

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2008 TOYOTA CAMRY VEHICLE SPEED CONTROL CONSUMER COMPLAINTS (Change Vehicle)

The following VEHICLE SPEED CONTROL complaint about 2008 TOYOTA CAMRY was reported to the National Highway Traffic Safety administration on 2008-06-13. For more information contact the National Highway Traffic Safety administration or the US Department of Transportation. See complaint summary below.


Build Years/Makes/Models: 2008 TOYOTA CAMRY
Occurances:
Reference Number: 10230931
Summary: TL*THE CONTACT OWNS A 2008 TOYOTA CAMRY. WHILE DRIVING 60 MPH TO PASS ANOTHER VEHICLE, THE CONTACT'S VEHICLE SURGED TO 80 MPH. SHE DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE WOULD ONLY DECELERATE TO 60 MPH. SHE ATTEMPTED TO SHIFT THE VEHICLE INTO NEUTRAL, WHICH ALSO DID NOT HELP SLOW THE VEHICLE DOWN. SHE THEN ATTEMPTED TO SHIFT INTO SECOND GEAR, BUT THIS FAILED AS WELL. WHENEVER SHE RELEASED THE BRAKE PEDAL, THE VEHICLE WOULD SURGE BACK TO 80 MPH. SHE PULLED OVER AND ACTIVATED THE HAZARD LIGHTS WHILE ATTEMPTING TO MANEUVER THROUGH OTHER GEARS. SHE PLACED BOTH FEET ON THE BRAKE PEDAL, WHICH SLOWED THE VEHICLE DOWN TO 40 MPH, BUT DID NOT STOP THE VEHICLE. THE CONTACT DROVE AROUND THE CORNER TO ANOTHER HIGHWAY AND ATTEMPTED SOME SHIFTING MANEUVERS, BUT THE FAILURE PERSISTED. SHE CALLED 911 FOR ASSISTANCE AND THEY INSTRUCTED HER TO SHIFT THE VEHICLE INTO PARK AND TURN OFF THE IGNITION, WHICH ABRUPTLY STOPPED THE VEHICLE. SMOKE THEN FLOWED INTO THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT ALL FOUR TIRES WERE SMOKING. SHE WAITED FOR 911, WHO INFORMED HER THAT THE VEHICLE WAS NOT SAFE TO DRIVE. A POLICE REPORT WAS FILED. THE HUBCAPS ON THE VEHICLE WERE HOT. SOMEONE IN THE SERVICE DEPARTMENT AT THE DEALER SUGGESTED THAT SHE MUST HAVE HAD THE FLOORMATS UNDER THE ACCELERATOR PEDAL. THE CONTACT INSPECTED THE VEHICLE AND STATED THAT THE MATS WERE NOT UNDER THE PEDAL. THE VEHICLE WAS TOWED TO THE DEALER AND THEY CHECKED THE MOTOR. THEY INFORMED THE CONTACT THAT NOTHING WAS WRONG WITH THE VEHICLE, AND INSISTED THAT THE FAILURE WAS CAUSED BY THE MATS. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 6,300. TOYOTA BLAMED THE FLOOR MATS FOR THE SUDDEN ACCELERATION OF THE VEHICLE. HOWEVER, THE POLICE OFFICER STATED THE FLOOR MATS WERE NO WHERE NEAR THE GAS PEDAL.
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