2004 NISSAN MAXIMA TIRES:SIDEWALL CONSUMER COMPLAINTS

2004 NISSAN MAXIMA TIRES:SIDEWALL CONSUMER COMPLAINTS (Change Vehicle)

The following TIRES:SIDEWALL complaint about 2004 NISSAN MAXIMA was reported to the National Highway Traffic Safety administration on 2006-09-14. For more information contact the National Highway Traffic Safety administration or the US Department of Transportation. See complaint summary below.

Build Years/Makes/Models:	2004 NISSAN MAXIMA
Occurances:
Reference Number:	10168299
Summary:	ALL 4 TIRES OF MY NISSAN 2004 (FIRST OWNER) DEVELOP CRACKS ON SIDEWALLS (25000 MILES), ALL ALONG PERIMETER WHERE SIDEWALL MEETS TREAD. TIRE SIZE (ORIGINAL EQUIPMENT MANUFACTURER) P245-45-R18, GOODYEAR. DEALER (SHEEHY NISSAN, SPRINGFIELD, VA) RELEASED DOCUMENT : "FOUND ALL 4 TIRES HAVE SPLITS IN SIDEWALLS. NO APPARENT DAMAGE -- LOOKS LIKE UNDER WARRANTY." TIRES HAVE BEEN ROTATED BY DEALER AT RECOMMENDED INTERVALS,WHEELS BALANCED. NISSAN MANUAL:AT ROTATION DEALER INSPECTS FOR ABNORMALITIES; NO MENTION OF PROBLEMS AT ABOUT 2600 MILES. DEALER ADVISE CONTACT GOODYEAR HQ, TIRES NOT GUARANTEED NISSAN. WAS ADVISED BY GOODYEAR HQ TO HAVE CAR INSPECTED @ CRAVEN TIRES, FAIRFAX STATION, VA. CRAVEN TIRES RELEASED WRITTEN STATEMENT: "WE FOUND CRACKS IN ALL 4 TIRES INCONSISTENT WITH DRY ROT DUE TO MILEAGE AND AGE OF TIRES. CUSTOMER WAS OFFERED 25% COURTESY DISCOUNT ON NEW TIRES. CUSTOMER HAS DECLINED AT THIS TIME. OFFER STANDS FOR 30 DAYS. NOTE TREAD DEPTH ON ALL 4 TIRES IS 4/32 OF AN INCH." NOTE THAT 4/32 IS MEASURED FROM EMBEDDED "CONSUMPTION" BAR, NOTE ALSO THAT NEW TIRES ARE 10/32 INCH, HENCE TIRES WOULD STILL HAVE 40% LIFE (4/10). MY OPINION IS A STRUCTURAL DEFECT AND THEREFORE A DANGER FOR ALL THESE TIRES, NOT ONLY ON MY CAR. DEALER (MR. RON DEL RIO, SHEEHY NISSAN, SPRINGFIELD, VA) CONFIRMED BY MOUTH THAT THE PROBLEM HAD OCCURRED ON MANY OTHER MAXIMAS EN ALTIMAS, BUT THAT ALL CLIENTS HAD DECIDED TO PAY THEMSELVES FOR REPLACEMENT. THESE TIRES WILL SEE SEPARATION OF SIDEWALLS/TREAD, RAPID DEFLATION AND MAY CAUSE ACCIDENT. DO NOT USE THE CAR UNTIL THIS IS SOLVED TO MY FULL SATISFACTION; WILL NOT HESITATE TO BRING THE MATTER IN FRONT OF THE COURT. I AM AWAITING ANSWER ON MY NOTES THAT I SENT TO GOODYEAR CORPORATE ADDRESS AND NISSAN CUSTOMER SERVICES. NISSAN HAS NOTIFIED ME THAT IT WILL ANSWER ME WITHIN 2-3 DAYS, AS THE MATTER HAD TO BROUGHT TO THE ATTENTION OF "HIGHER LEVEL" PEOPLE WITHIN THEIR ORGANIZATION. *JB
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