2003 CHRYSLER PT CRUISER SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS CONSUMER COMPLAINTS
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2003 CHRYSLER PT CRUISER SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS CONSUMER COMPLAINTS (Change Vehicle)
The following SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS complaint about 2003 CHRYSLER PT CRUISER was reported to the National Highway Traffic Safety administration on 2005-08-01. For more information contact the National Highway Traffic Safety administration or the US Department of Transportation. See complaint summary below.
| Build Years/Makes/Models: | 2003 CHRYSLER PT CRUISER |
| Occurances: | |
| Reference Number: | 10130762 |
| Summary: | ON JULY 30, 2005, I WAS DRIVING HOME FROM WORK WHEN I SUDDENLY HEARD A HORRIBLE SCREECHING/GRINDING NOISE. I MANAGED TO GET MY CAR TO THE NEAREST CHRYSLER DEALERSHIP AND WAS INFORMED THAT THERE WERE NO REAR BRAKE PADS LEFT AND THAT THERE WERE GROOVES IN THE ROTOR (METAL ON METAL). I RECENTLY HAD MY FRONT BRAKES REPLACED IN MAY 2005 AND THE REAR BRAKES WERE IN GOOD CONDITION WITH 1/2 BRAKE PADS LEFT ON BOTH SIDES. I PRIMARILY DO HIGHWAY DRIVING SO MY BRAKES TEND TO LAST LONG. I WAS INFORMED THAT CHRYSLER USES METALLIC BRAKE PADS ON THE PT CRUISERS WHICH MOST MANUFACTURERS DO NOT USE AS IT CAUSES MUCH HEAT AND FRICTION WHEN STOPPING AND PREMATURELY WEARS OUT THE BRAKES. THERE WAS NO INDICATION THAT THE REAR BRAKE PADS WERE LOW, THERE WERE NO NOISES, SQUEAKING, ETC. THE ONLY NOISES I HEARD WERE WHEN THE BRAKE PADS WERE COMPLETELY GONE AND THE CALIPER WAS DIGGING INTO THE ROTORS EVERY TIME I STEPPED ON THE BRAKE PEDAL. I LATER LEARNED THAT CHRYSLER USES WEAR INDICATORS ONLY ON THE TWO FRONT BRAKES, NOT THE REAR. THERE ARE NO WEAR INDICATORS ON THE REAR BRAKES SO CUSTOMERS WILL NEVER KNOW THAT THE REAR BRAKES ARE GETTING LOW UNTIL THEY HAVE NO MORE BRAKE PADS LEFT AND THE CALIPER STARTS EATING UP THE ROTOR. THIS IS A HUGE SAFETY ISSUE. I ROUTINELY HAVE MY CAR INSPECTED (EVERY MONTH). THE REAR BRAKE PADS SHOULD HAVE NEVER WORN SO PREMATURELY IN THE SPAN OF 3 MONTHS, CONSIDERING 95% OF MY DRIVING IS ON THE HIGHWAY. ADDITIONALLY, THERE IS NO EXCUSE FOR NOT HAVING WEAR INDICATORS ON ALL 4 BRAKES. IT IS UNACCEPTABLE TO BE DRIVING AROUND WITH ONLY 2 FRONT BRAKES AND NO REAR ONES AND TO NOT EVEN KNOW IT UNTIL IT IS TOO LATE! *JB |
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