2003 SATURN ION POWER TRAIN:AUTOMATIC TRANSMISSION CONSUMER COMPLAINTS
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2003 SATURN ION POWER TRAIN:AUTOMATIC TRANSMISSION CONSUMER COMPLAINTS (Change Vehicle)
The following POWER TRAIN:AUTOMATIC TRANSMISSION complaint about 2003 SATURN ION was reported to the National Highway Traffic Safety administration on 2004-09-22. For more information contact the National Highway Traffic Safety administration or the US Department of Transportation. See complaint summary below.
| Build Years/Makes/Models: | 2003 SATURN ION |
| Occurances: | |
| Reference Number: | 10093060 |
| Summary: | THE TRANSMISSION ON MY SATURN ION QUAD COUPE INTERMITTENTLY DISENGAGES OR FAILS TO ENGAGE WHEN I STEP ON THE GAS. THIS IS DANGEROUS BECAUSE IF IT DOES NOT ENGAGE WHILE I AM PULLING INTO TRAFFIC I COULD BE HURT. I TOOK IT TO THE DEALER AND THEY SAID THEY COULD NOT DUPLICATE THE CONCERN, BUT ACKNOWLEDGED THERE WAS A PROBLEM WITH THESE TRANSMISSIONS AND A "FIX" WOULD BE OUT SOMETIME IN THE FUTURE. I HAD PREVIOUSLY RECEIVED ON OWNER NOTIFICATION LETTER RE THIS ISSUE (IMPLYING THAT THE TRANSMISSIONS WOULD BE REPLACED IF THERE WAS A PROBLEM.) WHEN I CALLED THE COMPANY TO DISCUSS MY CONCERNS, THE DEALER'S RESPONSE THAT NOTHING COULD BE DONE, AND THE OWNER NOTIFICATION LETTER CONTENTS, THE RESPONSE WAS ESSENTIALLY THAT IF THE DEALER CANNOT DUPLICATE THE CONCERN, THERE IS NO PROBLEM--ESSENTIALLY, THEY SAID SOMETHING BAD HAS TO HAPPEN BEFORE THEY WILL TAKE ACTION, AND THE DEALER DOESN'T HAVE TIME TO DRIVE THE CAR UNTIL THEY CAN DUPLICATE THE CONCERN. I THINK IT'S WRONG AND THEY SHOULD FIX THE PROBLEM. THIS HAPPENS AT LEAST 2X PER DAY, NEVER IN THE SAME PLACE, NO RHYME OR REASON TO IT.*AK |
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