1997 PONTIAC GRAND PRIX ENGINE AND ENGINE COOLING:ENGINE CONSUMER COMPLAINTS
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1997 PONTIAC GRAND PRIX ENGINE AND ENGINE COOLING:ENGINE CONSUMER COMPLAINTS (Change Vehicle)
The following ENGINE AND ENGINE COOLING:ENGINE complaint about 1997 PONTIAC GRAND PRIX was reported to the National Highway Traffic Safety administration on 2003-04-21. For more information contact the National Highway Traffic Safety administration or the US Department of Transportation. See complaint summary below.
| Build Years/Makes/Models: | 1997 PONTIAC GRAND PRIX 1997 PONTIAC GRAND PRIX |
| Occurances: | |
| Reference Number: | 10015964 |
| Summary: | THE CONSUMER HAD THE POWER STEERING RACK REPLACED PRIOR TO RECEIVING A RECALL NOTICE FOR THE RACK AND PINION STEERING GEAR ASSEMBLY. THE CUSTOMER SERVICE MANAGEMENT INFORMED THE CONSUMER HIS VEHICLE DIDN'T QUALIFY AND DID NOT HAVE SYMPTOMS OF THE RECALL. THE CONSUMER WAS REFUSED REIMBURSEMENT AND STILL WISHES TO RECEIVE. OTHER PROBLEMS ARE AS FOLLOWED: OIL PAN LEAKED-REPLACED GASKET ASSEMBLY, AND THE END SEALS OF THE RACK AND PINION LEAKED, WHICH WERE REPLACED. MR SCC *JB |
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