2000 TOYOTA SIENNA VISIBILITY:POWER WINDOW DEVICES AND CONTROLS CONSUMER COMPLAINTS
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2000 TOYOTA SIENNA VISIBILITY:POWER WINDOW DEVICES AND CONTROLS CONSUMER COMPLAINTS (Change Vehicle)
The following VISIBILITY:POWER WINDOW DEVICES AND CONTROLS complaint about 2000 TOYOTA SIENNA was reported to the National Highway Traffic Safety administration on 2002-08-07. For more information contact the National Highway Traffic Safety administration or the US Department of Transportation. See complaint summary below.
| Build Years/Makes/Models: | 2000 TOYOTA SIENNA |
| Occurances: | |
| Reference Number: | 765303 |
| Summary: | INTERMITTENTLY THE RIGHT SIDE POWER SLIDING DOOR WOULD NOT CLOSE. MOST OF THE TIME, I COULD FIDDLE WITH THE DOOR AND GET IT TO WORK. I REPORTED THIS SEVERAL TIMES, AND ONE TIME IN THE SUMMER OF 2001 THE SERVICE PERSON HAD A TECHNICION LOOK AT IT BRIEFLY WHO GET IT TO WORK PART OF THE TIME. I WAS ADVISED TO SET AN APPT FOR A THOROUGH INSPECTION BEFORE MY WARRANTY WAS UP. THE SUMMER OF 2002 THE PROBLEMS BEGAN AGAIN. ON 06/03/02 THE DOOR FROZE OPEN COMPLETELY WITH THREE CHILDREN IN THE VAN. I HAD TO DRIVE IT TO THE DEALERSHIP WITH THE CHILDREN IN THE CAR AND THE DOOR OPEN. BY THE TIME I GOT TO THE DEALERSHIP, I HAD BEEN ABLE TO CLOSE THE DOOR AND THEY COULD FIND NOTHING WRONG. EVENTUALLY THEY SET APPT FOR REPLACEMENT OF THE ELECTRONIC SWITCH. THREE DAYS LATER THE DOOR FROZE OPEN AGAIN AND I WAS REQUIRED TO DRIVE VEH TO DEALERSHIP WITH DOOR OPEN, COMPROMISING THE SAFETY OF THE CHILD. THIS TIME THE DOOR FROZE COMPLETELY AND THEY WERE ABLE TO SEE THE PROBLEM. ON 07/22/02 THEY DETERMINED THE PROBLEM TO BE THE ECU, GAVE ME A RENTAL, KEPT THE VEH FOR 2 WEEKS, THEN DISABLED THE COMPUTER TO THE DOOR SO I COULD OPERATE IT MANUALLY, TOOK BACK THE RENTAL, AND ADVISED THE NEW PART WOULD BE IN APPROX 08/15/02. SINCE TOYOTA HAS HAD A PROBLEM WITH THIS COMPUTER NATIONWIDE (THERE ARE 162 ON BACKORDER) AND THE GUARANTEE ON THE NEW PART IS ONLY 12 MONTHS, I BELIEVE THIS PROBLEM COULD ARISE AGAIN AFTER THE NEW PART IS INSTALLED. I AMANXIOUS ABOUT THE SAFETY IMPLICATIONS OF THIS, AM TIRED OF THE INCONVIENCE THIS HAS CREATED. AM AFRAID TO TAKE TEH VEH OUT OF TOWN, AND ASSERT THAT TOYOTA HAS DONE THE LEAST IT COULD AND THE LATEST POSIBLE TIME. I HAVE ASKED FOR AN UNCONDITIONAL GUARANTEE ON THESE PARTS AND LABOR FOR THE FUTURE OR REPLACEMENT OF THE VEH (ALTHOUGH NOT WITH AN AUTOMATIC DOOR), BUT BELIEVE THIS WILL NOT BE SUCCESSFUL. I YOU CAN BE OF ANY ASSISTANCE, I WOULD APPRECIATE IT.*AK |
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