1997 MERCURY MERCURY ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE CONSUMER COMPLAINTS
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1997 MERCURY MERCURY ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE CONSUMER COMPLAINTS (Change Vehicle)
The following ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE complaint about 1997 MERCURY MERCURY was reported to the National Highway Traffic Safety administration on 2002-06-23. For more information contact the National Highway Traffic Safety administration or the US Department of Transportation. See complaint summary below.
| Build Years/Makes/Models: | 1997 MERCURY MERCURY |
| Occurances: | |
| Reference Number: | 763365 |
| Summary: | I WOULD LIKE YOU TO NOTIFY THE MANUFACTURER AND THE RESPONSIBLE GARAGE (OSMAN) ABOUT THIS PROBLEM, I MAY HAVE CHECKED THE WRONG BLOCK. I WAS TRAVELING TO TAMPA,FL. ON I-4 TO A WEDDING WHEN ALL OF A SUDDEN A WHITE STEAM APPEARED TO BE COMING FROM THE REAR OF MY CAR, LUCKILY I HAD JUST COME UPON A REST AREA AND PULLED INTO THE AREA AND SHUT THE ENGINE OFF. CHECKED TO SEE WHAT MIGHT BE WRONG AND I REALLY COULDN'T TELL FROM ALL OF THE STEAM AND THE ENGINE TEMPERATURE GAUGE WAS UP ALL THE WAY. I CONTACTED MY INSURANCE CARRIER AND REQUESTED ROAD SIDE SERVICE WHICH THEY IMMEDIATELY PROVIDED FOR MY. MY CAR WAS TOWED TO A GARAGE IN KISSIMMEE, FLORIDA AND INSPECTED AND THE MECHANIC TOLD ME MY EXHAUST MANIFOLD WAS CRACKED AND IT WAS THE 6TH ONE HE HAD REPLACED IN THE LAST YEAR, HE CALLED THE MERCURY GARAGE AND TOLD ME THE PART WOULD BE $ 576.00 AND OTHER GASKETS NOT INCLUDED AND ANTI-FREEZE, AND TOWING AND WOULD BE AROUND $ 650.00. CAR IS STILL IN THE GARAGE, SO I AM NOT SURE WHETHER IT WAS LEFT OR RIGHT, I PICK CAR UP TOMORROW, SO WITH RENTAL AND EVERYTHING I WILL SPEND APROXIMATELY $ 825.00 FOR THIS PROBLEM. I THINK THIS SHOULD BE LOOKED INTO AS THIS IS A SMALL TOWN GARAGE AND IF HE HAS DONE 6 NOW THINK OF A LARGER TOWN & GARAGE. ANOTHER GENTLEMAN CAME INTO THE GARAGE TO BUY A TRAILER HITCH AND HEARD US TALKING AND HE SAID HIS 97 GRAND MARQUIS HAD THE SAME PROBLEM AND IT COST HIM $ 800.00 FOR THE REPAIRS. THE MECHANIC SAID FORD MOTORS DEFINITELY HAS A PROBLEM IN THIS AREA.THANK YOU FOR YOUR ATTENTION ON THIS PROBLEM.*AK |
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