1997 PONTIAC GRAND PRIX STEERING:HYDRAULIC POWER ASSIST:PUMP CONSUMER COMPLAINTS

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1997 PONTIAC GRAND PRIX STEERING:HYDRAULIC POWER ASSIST:PUMP CONSUMER COMPLAINTS (Change Vehicle)

The following STEERING:HYDRAULIC POWER ASSIST:PUMP complaint about 1997 PONTIAC GRAND PRIX was reported to the National Highway Traffic Safety administration on 2002-02-13. For more information contact the National Highway Traffic Safety administration or the US Department of Transportation. See complaint summary below.


Build Years/Makes/Models: 1997 PONTIAC GRAND PRIX
1997 PONTIAC GRAND PRIX
Occurances:
Reference Number: 758196
Summary: THE STEERING STARTED TO LOCK UP WHILE TURNIG TO THE LEFT AND THEN THE WHEEL WOULD NOT RETURN TO CENTER AFTER MAKING A TURN WITHOUT ACTUALY TURING THE WHEEL BACK. I'M NOT SURE HOW LONG THE PROBLEM WAS THERE BEFORE WE STARTED NOTICING THE STEERING DIFFICULTY BUT THE FLUID WAS REALLY CONTAMINATED FROM THE RACKS FAILURE THUS RUINING THE POWER STEERING PUMP ALSO. WE HAVE HAD BOTH REPLACED BUT THE MAGNA/STEER IS STILL INOPERABLE, THEY ARE GOING TO INSTALL ANOTHER RACK AND PINION. WHEN THESE RACKS FAIL IT IS VERY DANGEROUS, THANK YOU FOR YOUR TIME AND EFFORT. PLEASE LET US KNOW IF PONTIAC WILL REMBURSE US FOR THIS FAILURE, WE HAVE OVER A $1,000. IN IT AND IT'S STILL NOT RIGHT. AGAIN THANK YOU FOR YOUR TIME.
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