2000 DODGE RAM 2500 STEERING:HYDRAULIC POWER ASSIST SYSTEM CONSUMER COMPLAINTS

2000 DODGE RAM 2500 STEERING:HYDRAULIC POWER ASSIST SYSTEM CONSUMER COMPLAINTS (Change Vehicle)

The following STEERING:HYDRAULIC POWER ASSIST SYSTEM complaint about 2000 DODGE RAM 2500 was reported to the National Highway Traffic Safety administration on 2002-02-04. For more information contact the National Highway Traffic Safety administration or the US Department of Transportation. See complaint summary below.

Build Years/Makes/Models:	2000 DODGE RAM 2500
Occurances:
Reference Number:	757757
Summary:	I HAVE HAD ALL KIND OF PROBLEMS WITH THE STEERING ON THIS TRUCK. IT STARTED AT 6941 MILES TO MUCH PLAY IN STEERING. A DODGE DEALER IN CRICLEVILLE, OHIO REPLACED THE TIE ROD-DRAG LINK. IT DIDN'T HELP. I WENT BACK TO THE DEALER AT 16000 AND ASKED HIM TO DRIVE THE TRUCK. WE WENT DOWN A STRIGHT ROAD AND I TOLD HIM TO WATCH HIS HANDS ON THE STEERING WHEEL. HE WAS MOVING THE WHEEL ALL THE TIME TO KEEP THE TRUCK BETWEEN THE LINE ON THE ROAD. HE SAID IT WAS NORMAL WITH THE DODGE RAM. I WAS MAD WHEN I LEFT THE DEALER BECAUSE I NO BETTER. AT THE TIME I WORKED FOR A SEMI TRUCK MANFACTURE,KENWORTH IN CHILLIOTHE, OHIO. WHEN WE WOULD TAKE THESE SEMIS FOR TEST DRIVES THE STEERING WAS EXCELLENT. NO PLAY AT ALL.AT 22986MILES I DROVE THE TRUCK TO ANOTHER DEALER IN COLUMBUS, OHIO. SAME PROBLEM BUT THEY INSPECTED AND REPLACED THE STEERING COLUMN. NO HELP. AT 26046 MILES TOOK THE TO SAME DEALER SAME PROBLEM REPLACED THE STEERING COLUMN COUPLER AND INTERMEDIATE SHAFT. ALSO HAD A TRAN LEAK . REPLACED TRANSFER CASE OUTPUT SEAL. NO HELP. SAME DEALER AT 29875 MILES SAME PROBLEM BUT THEY ADJUSTED PITMAN ARM? AND REPLACED REAR AXLE HOUSING SEAL. NO HELP. AT 33696 MILES SAME PROBLEM BUT NOW I'M LOOSING POWER STEERING SITTING STILL AND ANOTHER TRANS LEAK. SAME DEALER REPLACED OUTPUT SHAFT SEAL, REPLACED STEERING COUPLER, ADJ PITMAN ARM. NO HELP AT ALL!!!!!!!!!!! I GOT THE GUY WHO WORK ON THE TRUCK AND TOLD HIM TO LOOK AT THE PLAY ON THE STEERING WHEEL JUST SITTING THERE. HE SAID HE CALLED THE TECH LINE FOR DODGE AND TOLD ME THERE IS NOTHING THEY CAN DO ABOUT IT. I CALLED DODGE THAT DAY TOLD THEM WHAT WAS GOIN ON AND THEY SAID THEY WOULD KEEP IT IN THERE COMPUTERS. UNBELIEVABLE!!!!! I CALLED A DEALER IN MT. STEERING OHIO. DID NOT WANT ANYTHING TO DO WITH THE TRUCK. HOWEVER I TALKED THE SERVICE MANGER INTO PUTTING A NEW POWER STEERING PUMP ON MY TRUCK. HE ORDERED A PUMP FOR A 2000 DODGE 2500 BUT WHEN THEY WENT TO PUT IT ON THE SHAFT WAS DIFFERENT ON THAT PUMP . I HAVE A 2001 PUMP ON A 2000 TRUCK.*
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