1996 CHRYSLER TOWN AND COUNTRY POWER TRAIN:AUTOMATIC TRANSMISSION CONSUMER COMPLAINTS
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1996 CHRYSLER TOWN AND COUNTRY POWER TRAIN:AUTOMATIC TRANSMISSION CONSUMER COMPLAINTS (Change Vehicle)
The following POWER TRAIN:AUTOMATIC TRANSMISSION complaint about 1996 CHRYSLER TOWN AND COUNTRY was reported to the National Highway Traffic Safety administration on 2002-01-23. For more information contact the National Highway Traffic Safety administration or the US Department of Transportation. See complaint summary below.
| Build Years/Makes/Models: | 1996 CHRYSLER TOWN AND COUNTRY |
| Occurances: | |
| Reference Number: | 757257 |
| Summary: | THERE HAVE BEEN 2 TRANSMISSION FAILURES WITH THIS VEHICLE. ONE AT 58,000 MILES AND THE OTHER AT 86,700 MILES. CHRYSLER ASSISTED IN PAYMENT ON THE FIRST FAILURE AND WOULD NOT ON THE SECOND. THERE APEARS TO BE SECRET WARRANTY FOR SOME WHO TAKE THE TIME TO COMPLAIN. THE SAFETY ISSUE IS STOPPAGE ON THE HIGHWAY. WE ARE LUCKY TO BE IN A SMALLER TOWN AND TRAFFICE IS SLOWER AND LESS OF IT. THE SECONDARY CONCERN IS THE COST. WE HAVE SPENT $2800 IN REPAIRS TO THE TRANSMISSION. THE REPUTATION IS SO BAD THAT WE HAVE LOOKED AT MAKING A TRADE OF THIS VEHICLE AND THE FIRST THING MENTIONED BY THE SALESMAN WAS "HOWS THE TRANSMISSION'? SO WE PAY FOR THE FACTORY DEFECT AGAIN IN RESALE VALUE. THE SITUATION WAS DISCUSSED WITH THE LOCAL DEALER AND THE COMPANY WITH NO ASSISTANCE. I WOULD HAVE NEVER EXPECTED 100% REPAYMENT AS I DID USE THE VAN FOR TRANSPORTATION. THE SECOND REPORT IS THE WINDSHIELD WIPERS COMING ON AT THE WORST TIME. LIKE A SUNNY DAY IN TRAFFIC! TOO MUCH FIDILING AROUND TO MAKE THEM STOP IS DISTRACTING. THEY MAY BE FIXED NOW WITH THE SECOND MULTI FUNCTION SWITCH. IT WAS WORSE WHEN COLD. WE ARE VERY DISAPOINTED IN OUR INVESTMENT MADE AND THE DEALER THAT MADE THE REPAIR. I THINK THEY ARE SHEDING 25000 EMPLOYEES - I WONDER WHY!!! |
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