1997 FORD EXPLORER ENGINE AND ENGINE COOLING:ENGINE:GASOLINE CONSUMER COMPLAINTS
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1997 FORD EXPLORER ENGINE AND ENGINE COOLING:ENGINE:GASOLINE CONSUMER COMPLAINTS (Change Vehicle)
The following ENGINE AND ENGINE COOLING:ENGINE:GASOLINE complaint about 1997 FORD EXPLORER was reported to the National Highway Traffic Safety administration on 2001-01-27. For more information contact the National Highway Traffic Safety administration or the US Department of Transportation. See complaint summary below.
| Build Years/Makes/Models: | 1997 FORD EXPLORER |
| Occurances: | |
| Reference Number: | 740008 |
| Summary: | ON 12/18/00-I HAD MY CAR TOWED TO ROMEO FORD,BECAUSE MY MOTOR DIED SITTING AT A RED LIGHT WAITING TO TURN ,ROMEO FORD INFORMED ME THAT SOMETHING IN THE UPPER HALF OF THE MOTOR LET GO AND THAT FORD MOTOR COMPANY DID NOT RECOMEND THE MOTOR BE REPAIRED-THAT A FACTORY REBUILD IS RECOMENDED-MY COST WOULD BE 1,600.00-AND THAT FORD WOULD PICK UP THE REST-I THOUGHT GREAT A NEW MOTOR FOR 1,600.00 DOLLARS-I SAID FIX IT-I GOT THE CAR BACK 01/18/01-RUNS GREAT-ON 01/24/01 I GET IN THE MAIL A SAFTY RECALL PACKET FROM FORD MOTOR COMPANY-IN THIS PACKET IS A WARRANTY EXTENSION ON THE CAMSHAFT CHAIN TENSIONER-(THATS WHAT LET GO TO KILL MY MOTOR) I THOUGHT GREAT MY NEW MOTOR IS COVERED UNDER WARRANTY-I GET MY $1,600.00 BACK! -NOPE- ROMEO FORD -FORD MOTOR COMPANY-WILL NOT HONOR THE WARRANTY EXTENSION-CAN YOU HELP ME?*AK |
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