1998 FORD EXPLORER TIRES CONSUMER COMPLAINTS
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1998 FORD EXPLORER TIRES CONSUMER COMPLAINTS (Change Vehicle)
The following TIRES complaint about 1998 FORD EXPLORER was reported to the National Highway Traffic Safety administration on 2000-08-15. For more information contact the National Highway Traffic Safety administration or the US Department of Transportation. See complaint summary below.
| Build Years/Makes/Models: | 1998 FORD EXPLORER |
| Occurances: | |
| Reference Number: | 727960 |
| Summary: | I AM CURRENTLY LEASING AN EXPLORER WITH WILDERNESS AT TIRES THAT WERE NOT PART OF THE RECALL. HOWEVER, I HAVE A WILDERNESS AT TIRE THAT IS SHOWING SIGNS OF TREAD SEPARATION (AN EMPLOYEE OF FIRESTONE AGREED THAT THIS TIRE IS FAILING JUST LIKE THE RECALLED TIRES). MY FORD DEALER WILL NOT REPLACE THE TIRES BECAUSE THEY ARE NOT PART OF THE RECALL AND FIRESTONE WILL ONLY REPLACE THEM WITH FIRESTONE TIRES, WHICH I DON'T WANT FOR OBVIOUS REASONS. HOW CAN THEY ONLY RECALL WILDERNESS TIRES MADE FROM THEIR DECATUR, IL PLANT? ARE WE TO ASSUME THAT THESE TIRES ARE MADE DIFFERENTLY AT THEIR OTHER PLANTS? IF SO, WHY ARE MY TIRES FAILING THE EXACT SAME WAY? WHAT MAKES ME REALLY UPSET IS THE FACT THAT THEY INSIST THAT THE TIRES ARE SAFE AND THAT IT IS THE TIRE OWNERS' FAULT FOR THE TIRES FAILURES. THEY REFUSE TO TAKE THE BLAME. I ROTATE MY TIRES AND HAVE THE PRESSURE CHECKED WITH EVERY OIL CHANGE (EVERY 3000 MILES) AND STILL MY TIRES ARE FAILING. IF THE FAULT WAS THE TIRE OWNERS FAULT, THEN WOULDN'T YOU SEE THE SAME TYPE OF STATISTICS FROM GOODYEAR TIRES AND MICHELIN TIRES? ARE WE ASSUME THAT FIRESTONE TIRE OWNERS TAKE SIGNIFICANTLY LESS CARE OF THEIR TIRES THAN OTHER TIRE OWNERS? THE NHTSA NEEDS TO STEP IN AND PROTECT THE PEOPLE BY FORCING FIRESTONE TO RECALL ALL WILDERNESS AT TIRES -- NOT JUST THE ONES FIRESTONE WANTS TO. EVEN IF 80% OF THE WILDERNESS AT FAILURES WERE FROM TIRES MADE FROM THE IL PLANT, DOES THAT MEAN WE SHOULD RECALL THOSE TIRES ONLY? WHAT ABOUT THE OTHER 20% (WHERE I OBVIOUSLY FALL)? DON'T THEIR (MY) LIVES MATTER AS WELL? FIRESTONE SHOULD NOT BE ALLOWED TO HANDLE THIS SITUATION THE WAY THEY WANT TO. THE NHTSA NEEDS TO TAKE CHARGE, SAVE PEOPLE, AND MAKE FIRESTONE TAKE THE BLAME INSTEAD OF PUSHING ONTO ITS TIRE OWNERS. CORPORATIONS SHOULD HAVE TO PAY FOR KILLING PEOPLE JUST LIKE PEOPLE HAVE TO. *AK( DOT NUMBER: TIRE SIZE: P235/75/15 ) |
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