1997 DODGE RAM 1500 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR CONSUMER COMPLAINTS
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1997 DODGE RAM 1500 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR CONSUMER COMPLAINTS (Change Vehicle)
The following VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR complaint about 1997 DODGE RAM 1500 was reported to the National Highway Traffic Safety administration on 2000-07-01. For more information contact the National Highway Traffic Safety administration or the US Department of Transportation. See complaint summary below.
| Build Years/Makes/Models: | 1997 DODGE RAM 1500 |
| Occurances: | |
| Reference Number: | 724822 |
| Summary: | THE FAILURE OF THE REAR VIEW MIRROR APPEARS TO BE A MANUFACTURERS DEFECT. THE MIRROR SUPPORT ARM BECAME LOOSE INTERNAL TO THE CONNECTION BRACKET ON THE VEHICLE AND THE MIRROR WOULD NOT REMAIN STABLE ONCE IT WAS SET AND THE VEHICLE PLACED IN MOTION. AS YOU DRIVE THE MIRROR WOULD JUST FLAP IN THE WIND. AFTER HAVING THE MIRROR REPLACED AND LOOKING AT THE MALFUNCTIONING MIRROR, MY INVESTIGATION CONCLUDED THAT THERE ARE FOUR(4) INTERNAL SCREWS AND A BRACKET THAT SECURES AND STABILIZES AND SECURES THE MIRROR SUPPORT ARM INTERNALLY. TWO(2) OF THE FOUR(4) SCREWS SECURING THE SUPPORT ARM WAS FOUND TO BE LOOSE AND BOUNCING AROUND INSIDE THE SUPPORT COVER. THE SCREWS OR HARDWARE SHOWS NO SIGNS OF BEING STRIPPED OR WORN, THEY WERE JUST LOOSE. WITH THIS MIRROR BEING A SAFETY ITEM, I FEEL THE MANUFACTURER SHOULD ABSORB THIS COSTLY REPAIR OF $379.32 WHEN THESE FAILURES OCCUR. THANK YOU VERY MUCH FOR ANY INSIGHT OR GUIDANCE YOU MAY PROVIDE IN RESOLVING THIS ISSUE. |
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