1996 MERCURY VILLAGER ENGINE AND ENGINE COOLING:ENGINE CONSUMER COMPLAINTS
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1996 MERCURY VILLAGER ENGINE AND ENGINE COOLING:ENGINE CONSUMER COMPLAINTS (Change Vehicle)
The following ENGINE AND ENGINE COOLING:ENGINE complaint about 1996 MERCURY VILLAGER was reported to the National Highway Traffic Safety administration on 1999-12-22. For more information contact the National Highway Traffic Safety administration or the US Department of Transportation. See complaint summary below.
| Build Years/Makes/Models: | 1996 MERCURY VILLAGER 1996 MERCURY VILLAGER |
| Occurances: | |
| Reference Number: | 716351 |
| Summary: | WHEN BUYING VAN I NOTICED A LOUD CLACKING NOISE IN ENGINE ON COLD STARTS. I SAID I DIDN'T WANT CAR. THEY SAID IF THEY PUT A NEW ENGINE IN CAR (23,000MI)WOULD I BUY IT. I SAID YES. THEY PUT A REBUILT ENGINE IN VAN INSTEAD AND DIDN'T TELL ME. NOW HAS 31,0000 MILES ON IT AND IS CLACKING AGAIN PLUS SHAKES CAR VIOLENTLY FIRST 6 TO 8 SECONDS WHEN STARTING COLD. (INTERMITTENTLY) MECHANIC SAID IT HAS BAD PISTON PROBLEMS. FORD MOTOR CO. REFUSES TO CORRECT PROBLEM. SAYS IT'S OUT OF WARRENTY. WHY SHOULD I HAVE TO PAY TO REPLACE THE SECOND BAD ENGINE IN THAT CAR. THEY REPLACED A BAD ENGINE WITH A BAD ENGINE. I SUGGESTED TRADING CAR IN FOR ANOTHER ONE AND THEY RELUCTANTLY OFFERED ME $4,000 TO $5,000 MAX AS TRADE IN BECAUSE THE CAR HAD A BAD ENGINE. I WAS WILLING TO PURCHASE A NEW 1999 VILLAGER($22,000+). I'M BEING SCREWED BADLY BY A COMPANY THAT REFUSES TO ACKNOWLEDGE IT HAS AN ENGINE PROGRAM PROBLEM. HELP ME PLEASE. DAVE MC MANUS. *AK |
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