1992 FORD CROWN VICTORIA SEATS CONSUMER COMPLAINTS
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1992 FORD CROWN VICTORIA SEATS CONSUMER COMPLAINTS (Change Vehicle)
The following SEATS complaint about 1992 FORD CROWN VICTORIA was reported to the National Highway Traffic Safety administration on 1999-06-30. For more information contact the National Highway Traffic Safety administration or the US Department of Transportation. See complaint summary below.
| Build Years/Makes/Models: | 1992 FORD CROWN VICTORIA |
| Occurances: | |
| Reference Number: | 708055 |
| Summary: | HAD PROBLEMS WITH LOOSE DRIVER'S SIDE SEAT FOR SEVERAL YEARS. SEAT WOULD ROCK ON FRAME. SEAT FRAME FINALLY BROKE AWAY FROM TRACK ASSEMBLY ON 4 JUNE. DISASSEMBLY OF SEAT SHOWED 3 OF 4 BOLT-HOLES HOLDING SEAT TO TRACK HAD TOTALLY DISINTEGRATED, THE LF SEAT TRACK LINK HAD SNAPPED, AND THERE WERE SEVERAL STRESS CRACKS (ONE COMPLETELY THROUGH!) IN THE SEAT FRAME ITSELF. HAVE RESEARCHED 120 SEPARATE INCIDENTS OF THIS SEAT FAILURE CONDITION ON ODI CONSUMER REPORTS ON-LINE DATABASE ON FULL-SIZED FORDS, LINCOLNS, AND MERCURYS IN YEARS 1990-1996. DEALER SAID MY CAR WAS "OUT OF WARRANTY" AND WOULD OFFER NO SATISFACTION/REMUNERATION FOR THIS OBVIOUS DEFECT. WOULD LIKE TO SHARE MY ANALYSIS OF THESE RELEVANT ODI LISTINGS SO NHTSA/ODI CAN PURSUE THIS WITH FORD. HAVE COMPILED THEM INTO A 48-PAGE DOCUMENT AND ALSO A SPREADSHEET TO TOTAL THE FIGURES. THIS IS A VERY DANGEROUS CONDITION POSSIBLY AFFECTING MANY THOUSANDS OF VEHICLES, INCLUDING MANY CROWN VICTORIAS USED AS POLICE CRUISERS. SEVERAL DATABASE LISTINGS SHOW "SEATS COLLAPSED" "SEATS FLY OFF TRACK" AND SEATS SEPARATE FROM CAR FLOOR DURING ACCIDENTS. I AM A 3RD GENERATION AUTO MECHANIC AND MANAGED A GOODYEAR AUTO REPAIR FACILITY FOR 6+ YEARS. I KNOW CARS VERY WELL AND HAVE NEVER SEEN SEAT ASSEMBLIES BUILT AS POORLY AS THIS ONE! JUDGING FROM THE ODI DATABASE, I AM FAR FROM ALONE IN HAVING THIS DEFECT ON A FORD MOTOR COMPANY PRODUCT. THEY MUST HAVE REENGINEERED THE SEAT SINCE THE PROBLEMS DROP OFF NOTICEABLY AFTER 1994. I DID NOT RECEIVE ANY RECALL NOTICE FROM FORD NOR COULD DISCOVER ANY RECALLS IN THE NHTSA/ODI DB FOR THIS REASON. THERE WERE A FEW SERVICE BULLETINS. BUT, NOTHING RESEMBLING A RECOGNITION OF THE SERIOUSNESS OF THIS PROBLEM. A DRIVER CANNOT CONTROL A CAR IF HIS SEAT IS BROKEN. THIS ALSO DEFEATS THE PROPER WORKINGS OF THE SEAT BELTS AND OTHER PASSENGER RESTRAINT SYSTEMS. I WOULD APPRECIATE A CALL OR E-MAIL REPLY TO DISCUSS THIS WITH NHTSA/ODI AND PURSUE THIS WITH YOU. REGARDS, JIM MATHIAS |
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