1997 FORD EXPLORER LATCHES/LOCKS/LINKAGES:DOORS:LATCH CONSUMER COMPLAINTS
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1997 FORD EXPLORER LATCHES/LOCKS/LINKAGES:DOORS:LATCH CONSUMER COMPLAINTS (Change Vehicle)
The following LATCHES/LOCKS/LINKAGES:DOORS:LATCH complaint about 1997 FORD EXPLORER was reported to the National Highway Traffic Safety administration on 1999-01-27. For more information contact the National Highway Traffic Safety administration or the US Department of Transportation. See complaint summary below.
| Build Years/Makes/Models: | 1997 FORD EXPLORER |
| Occurances: | |
| Reference Number: | 702648 |
| Summary: | THE REAR DOOR LOCKS BIND UP WHENEVER A REAR PASSENGER ATTEMPTS TO OPEN A DOOR WITHOUT THE DRIVER DEPRESSING DOOR UNLOCK BUTTON MANUALLY. ONCE LOCKS BIND UP, THE ONLY WAY TO OPEN DOOR IS FROM EXTERIOR DOOR HANDLE. REAR PASSENGERS ARE ESSENTIALLY TRAPPED IN THE VEHICLE UNTIL DOORS ARE OPENED FROM OUTSIDE. IT APPEARS THAT LOCKS ARE MALFUNCTIONING SOMEWHAT LIKE THE CHILD DOOR LOCK PROTECTION SYSTEM EVEN THOUGH THE CHILD LOCKS ARE NOT ENGAGED. THIS IS A SEVERE SAFETY HAZARD WHICH TRAPS A PERSON IN THE REAR SEAT. IF THERE WERE A FIRE, ACCIDENT OR ANY OTHER TYPE OF EMERGENCY, THEY COULD NOT GET OUT OF THE VEHICLE FROM THE REAR SEAT. DEALER CLAIMS NOT A PROBLEM; THAT THIS HOW LOCKS WERE DESIGNED, BUT REFUSED TO PUT ON REPAIR SLIP STATING ONLY "UNABLE TO DUPLICATE". HELP! HELP! HELP! FORD HAS A PROBLEM HERE AND IT NEEDS A NHTSA DIRECTED RECALL TO GET THEM TO PROPERLY CORRECT IT. IN YOUR DATA BASE THERE ARE NUMEROUS SIMILAR REPORTED PROBLEMS WITH REAR DOOR LOCKS. THIS IS A MAJOR CATASTROPHY JUST WAITING TO HAPPEN. *AK |
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